ATTENTION: OFFICE HOURS ARE 8:00 a.m. – 4:00 p.m. UNTIL FURTHER NOTICE. – Due to COVID-19 (Coronavirus) concerns, our office would like you to know that many of our services can be handled online or via phone, email, or fax. For instance, you can search taxes, printout receipts for the IRS and make payments online by clicking on the link below. For payments, you can use an E-check, debit or credit card (please see below for the fees associated with these payment methods). You can also pay your taxes by calling 1-877-495-2729. There is a $5.00 fixed fee for this live teller service, in addition to, the convenience fee. PLEASE NOTE: Delinquent motor vehicle taxes paid by E-check have a 10 business day waiting period before the DMV is cleared for you to renew a registration or register a new vehicle. Read below for more information on types of taxes and due dates for each tax. Please call our office should you experience any difficulty and we will be happy to guide you, or you may email or fax information. Please note that we have temporarily reduced staffing levels and hours which may impact our response times.
2021-2022 Mill Rate 22.03
Important information regarding online payments: If vehicle is leased, please call our office. Please note there is an additional convenience fee, $3.95, for payment using a Visa debit. Visa is the only debit type accepted, however, Sewer Use can NOT be paid by the debit method. The fee for a MasterCard, Visa, Discover or American Express credit card is 2.5 % of the total charge or a $2.00 minimum and the Electronic Check Fee is .99 cents. You will be given the fee before you finalize your payment so you will have the option to agree or cancel. You can also make a payment by calling 1-877-495-2729. There is a $5.00 fixed fee for this live teller service, in addition to, the convenience fee. Read below for partial payment instructions. PLEASE NOTE: Delinquent motor vehicle taxes paid by E-check are subject to a 10 business day waiting period before the DMV is cleared for you to renew a registration or register a new vehicle.
Special Notice for the July 2021 Real Estate, Motor Vehicle, Business Personal Property taxes and Sewer use fees: The Real Estate bill is a (3) three-part bill that will be mailed in mid-June 2021 with “Part A” being used for the 1st installment which is due July 1, 2021 with a deadline of August 2, 2021 to avoid interest. Please use “Part B” of this SAME bill to pay the second installment which is due January 1, 2022 with a deadline of February 1, 2022 to avoid interest. “Part C” is the Taxpayer portion for you to keep track of each payment. If you need a copy of the bill you can print one using our online services or come into the office. There is a .50 cent charge per page for copies in the office.
The Motor Vehicle bills will be mailed in mid-June 2021. This bill is due in one installment on July 1, 2021 with a deadline of August 2, 2021 to avoid interest. The Business Personal Property tax bill is also due July 1, 2021 with a deadline of August 2, 2021 to avoid interest. If the Business Personal Property is over $5,000.00 there are two installments, the second installment is due January 1, 2022, please use “Part B” of this same bill to pay the January 2022 installment. “Part C” is for your own records.
The sewer use bill will be mailed in mid-June and is due in one installment. The due date is July 1, 2021 with a deadline of August 2, 2021 to avoid interest.
If you mail your payment, we do post it as “on time” as long as it has a post office postmark of August 2, 2021 (or earlier). However, if you are using a bill pay system through your bank and they mail us a check please note the envelopes that they use DO NOT have any postmark and may be subject to interest if it is not received on or before the deadline, which is August 2, 2021 for July installments and February 1, 2022 for January installments. Please schedule your payment so it reaches us within the due dates.
If you come into the office to pay, please bring your ENTIRE bill(s). We accept cash and checks in the office. We have a separate computer set up for debit and credit card payments. This is self-service, or you can pay online from home (cards subject to a convenience fee). We DO NOT accept phone payments, however, you may call 1-877-495-2729 to pay by phone, convenience charges apply as listed above. You may write one check for multiple bills. If your bill says “Back Taxes Also Due”, you can NOT pay at the bank as listed below, this notation means that you have Delinquent Taxes IN ADDITION TO the bill(s) you just received.
Tax and Sewer Bill Payments can be:
- Mailed to City of Shelton Tax Collector, PO Box 273, Shelton, CT 06484-0273, enclose a self addressed stamped envelope for receipt
- Payment accepted at the following banks July 1, 2021 through August 2, 2021 and January 1, 2022 through February 1, 2022 only (You MUST have your original bill to pay at a bank.):
- Webster Bank – three locations in Shelton only, 502 Howe Ave. – 506 Shelton Ave. – 375 Bridgeport Ave.
- People’s United Bank — local valley area branches (Shelton, Derby, Ansonia, Seymour)
- Paid in person at the Tax Collector’s Office between 8:00 am and 5:15 pm (temporarily reduced hours of 8am to 4pm)
- The tax office is responsible for the billing and collection of over 62,000 real estate, motor vehicle and personal property taxes, sewer use fees, & water main & sewer assessment bills along with delinquent taxes, interest and fees. Please see below for an explanation of each type of tax.
A consistently high collection rate is key to fiscal stability for the City and is the number one priority of the Tax Office. Balancing the need to maintain a high rate of collection with the sensitivity necessary to deal with individual taxpayer issues is an integral function of the department. We continue to strive to provide the public with prompt, courteous and professional service when paying your taxes to make it as educational and customer friendly as possible. The City of Shelton adheres to Connecticut State Statutes and the City of Shelton ordinances. Personnel in the City cannot make any decisions contrary to these laws.
State Aid Sec. 12-130
Per CT State Statutes Sec. 12-130 the 2021-2022 fiscal year budget for the City of Shelton estimates that $9,730,895.00 will be received from the State of Connecticut for various state financed programs. Without this assistance, the mill rate for the fiscal year 2021-2022 would be 24.02 mills.
The Board of Aldermen met on May 27, 2021 and set the mill rate for the fiscal year, 2021-2022, at 22.03 mills. This mill rate will be in effect through June 30, 2022.
Can I Pay My Taxes Online?
There is a convenience fee associated with an online payment and you will be asked to accept any charges prior to continuing to pay your taxes. Partial payments can be made online. Once you have chosen the bill(s) you want to pay on and Added to Cart, click on View Cart, accept the Terms and Conditions by clicking the pay now button, THEN the next page is titled Step 1-Select Payments. Under MY BILLS you can edit your payment amount by clicking the edit icon on the left side. Then you will be able to change your payment total in the AMOUNT box.
Can I Look Online to See What Taxes I Paid in the Previous Prior Year?
Yes you can, please click here.
Tax Due Dates
Bills are sent out at the end of June for the following fiscal year, July 1st through June 30th. Bills can be paid in two installments, July 1st and January 1st. You have up to, and including, the first business days of August for July bills and February for January bills to pay without penalty (if your bill is under $100, it is due in one installment in July). Real estate taxes are paid on any land or buildings you own.
Bills under $5,000 are due in one installment, July 1st and you have up to, and including the first business day of August to pay without a penalty. Bills over $5,000 are due in two installments, July 1st and January 1st. You have up to, and including, the first business day of August and the first business day of February respectively to pay without penalty. Personal Property is a very general category made up of machinery, equipment, furniture and fixtures, either owned or leased by business and industry. Most residential taxpayers are not subject to Personal Property tax.
Bills are due July 1st every year up to and including the first business day of August to pay without a penalty. Registered motorized or non-motorized vehicles (such as cars, trucks, motorcycles and trailers) are considered Motor Vehicles for tax purposes.
Motor Vehicle Supplement
Bills are due January 1st every year up to and including the first business day of February to pay without penalty. This includes motorized or non-motorized vehicles that were registered after October 1st and before August 31st.
Currently the interest rate charged on delinquent tax payments is 18% per year or a minimum of $2.00. This rate is charged from the due date i.e. July 1st and January 1st, not from the date that the grace period ends (August 1st and February 3rd). The interest must be computed on each individual tax and not the total should you be paying more than one bill at a time.
Sewer Use Fees
This is a user fee and is charged to any parcel of real estate that is connected to the City’s sewer system. If you use a septic system you should not be paying sewer use. Sewer use is due every July 1. The time period covered is July 1 through June 30. The due date to pay is July 1st, and you have up to, and including, the first business day of August to pay without a penalty.
Water Main Assessments
Water main assessment bills are charged by the Engineering Department, but are collected through this office. If there has been construction of a water line near your property you will have a water main assessment bill. The due dates for water main assessments vary by construction project. Water main assessments paid in full within the initial grace period are not subject to interest or liens. Water main assessments may be paid in yearly installments, usually over ten years. The installment payments are subject to interest and a lien is filed against the property even though the installment payments are current. This is basically like a loan payment plan. The entire principal is in arrears. The water main assessment is due in full even if you do not hook into the water main, but continue to use your well.
Sewer assessment bills are charged by the Water Pollution Control Authority, but are collected through this office. If there has been construction of a sewer line near your property you will have a sewer assessment bill. The due dates for sewer assessments vary by construction project. Sewer assessments paid in full within the initial grace period are not subject to interest or liens. Sewer assessments may be paid in yearly installments, usually over ten years. The installment payments are subject to interest and a lien is filed against the property even though the installment payments are current. This is basically like a loan payment plan. The entire principal is in arrears. The sewer assessment is due in full even if you do not hook into the sewer system, but continue to use your septic system.
Sewer Use Fees, Water Main and Sewer Assessments are subject to the 18% per year or a minimum of $5.00 for each installment should they be delinquent. This is in addition to the bond interest rate.
Real Estate Frequently Asked Questions
Will I receive a bill for my January installment?
No, the bill sent in June includes a stub to send in with your July payment, a stub to send in with your January payment and a stub for you to keep for your records. A reminder will not be sent for the January installment.
Can I pay my taxes online?
Yes you can, please click here.
I have a mortgage company pay my real estate taxes, why did I receive my real estate bill?
Each mortgage lender requests the tax bills they are interested in paying each year. This would indicate that we did not get a request from your bank for your bill. Please contact your mortgage holder and get the exact address (and possibly the person’s name) you should send your bill to and forward it to them for payment.
Motor Vehicle Frequently Asked Questions
What period of time am I paying taxes on my motor vehicle(s)?
Motor vehicle bills issued in July are for the time period of the previous October 1st through September 30th of the billing year.
I never got a bill, why do I need to pay interest?
Maybe you did not update your address with the DMV or it was never changed at the post office. The law states, G.S. Section 12-130, “failure to receive a bill does not invalidate the tax.”
Can I pay my taxes online or over the phone?
Yes you can, please click here.
What period of time does my Motor Vehicle Supplemental Bill cover?
This bill represents the time period from the time you registered with the DMV to September 30th.
What is a supplemental Motor Vehicle Bill?
These bills are for vehicles that were registered at the motor vehicle department after October 1st but before August 31st of the following year. (Presently between October 2, 2020 and August 31, 2021). Supplemental Motor Vehicle bills are sent out in December and come due January 1st.
I need an adjustment made to my bill, will the time period to pay be extended?
No, you have 30 days to pay all bills from the due date. This should allow you enough time to get the necessary documents into the assessor and be notified of any changes made to the amount(s) due.
I moved out of state, do I really owe these taxes?
To possibly get an adjustment to this bill, please send the Assessor’s office a copy of the registration(s) in your current state for each vehicle. If you registered in the new state after October 1st, there will be an amount remaining to pay. After the assessor makes any necessary changes we will send an adjusted bill out to you.
I moved to another Town, should I pay the City of Shelton?
If you lived in Shelton on October 1st, you owe the tax to Shelton. If you moved before October 1st and changed your information at the motor vehicle department you must produce proof of your new residency to the assessor. If you are renting – a copy of your lease with the date the lease begins or a copy of a utility bill, or a copy of a phone bill dated prior to October 1st. Please send your proof to: City of Shelton Assessor’s Office, 54 Hill Street, Shelton, CT 06484.
I owe delinquent motor vehicle taxes, how can I clear this up?
If you DO NOT need to register or renew a registration currently, please go to Tax Records to look up the amount due for this month or call the office for an up-to-date payoff amount at 203-924-1555 Ext 1501. You will be able to send a personal check in for your taxes due or you can pay your taxes on-line at that same website.
If you DO need to register or renew a registration currently, you can call the office or come in to get an up-to-date amount owed. You will be required to pay your taxes in full using cash, money order or Visa debit card for an immediate release. There will be a 24 hour waiting period if you pay by credit card or 10 business day waiting period if you pay by personal check. This includes E checks paid online.
I received a bill for a motor vehicle that has been sold, should I pay it?
If you took the license plate from this car and transferred it to another car – yes, pay this bill and you will receive a Supplemental Motor Vehicle Bill in January for the new car showing a credit for the taxes paid on the replaced car for the period that you did not own it.
If you canceled the registration and returned the license plate to the DMV – send the assessor’s office a copy of the plate receipt that you received from DMV and documentation showing what you did with the car and the bill may be adjusted if the transaction happened prior to August 31st.
Personal Property Frequently Asked Questions
Can I pay my personal property taxes online or over the phone?
No, we do not have this capability at this time.
The business closed after October 1st, do I need to pay this bill?
Yes, Personal Property bills are not pro-rated. This entire bill is due and payable.
When are personal property taxes due?
Bills under $5,000 are due in one installment, July 1st and you have up to, and including, August 1st to pay without a penalty. Bills over $5,000 are due in two installments, July 1st and January 1st. You have up to, and including, August 1st and February 1st respectively to pay without penalty.
Sewer Use Frequently Asked Questions
What time period does the Sewer Use bill cover?
The bill that comes due in July is for that July 1st through the following June 30th.
Who sets the fees for Sewer charges and assessments?
The Water Pollution Control Authority sets the charges to be applied each year. The amount set for the July 1, 2019 billing is $203.00 per unit. This bill covers the time period of July 1, 2019 through June 30, 2020.
When do Sewer Use Bills come due?
July 1, 2021 and you have up to, and including, August 2, 2021 to pay without a penalty.
Can I pay my sewer use fees on-line or over the phone?
You can pay online, please click here
What happens if a payment or check is returned unpaid by my bank?
All City offices charge a return check fee of $20.00 for unpaid items. This fee, in part, covers the bank charge the City is assessed and also the additional administrative cost of reversing the payment and notifying the payee. Unless restitution is made prior to a bill being considered delinquent, statutory interest is charged, just as with any other late payment.
If I mail my payment, when is the latest I can send it without being considered delinquent?
The status of all mailed payments is determined by the post mark on the envelope. If a payment is post marked within the date allowed for timely payment, it is not considered delinquent. If a payment bears a private postal meter stamp and is subsequently over-stamped by the U.S. Postal Service with a later post marked date, the U.S.P.S. post mark is considered the date mailed. If an envelope bears no post mark date, it must be received no later than the deadline date to be considered timely. All mail post marked after the deadline date is considered delinquent and interest is charged from the original due date through and including the month of the postmark. A partial month is considered a full month for interest calculations.
PLEASE NOTE: We do not close for lunch, but between the hours of 12:00 and 2:00 we are shorter staffed to accommodate lunch breaks. Also on Monday and Friday we work with a reduced work force. Your wait at these times may be a little longer. If you call the office and get the voice mail it is because all employees are busy and cannot get to the phone. Please leave a message and your call will be returned as soon as we can.
Tax Collection Enforcement
Real Estate Taxes
Tax collector liens are filed at the end of May for all accounts with a tax balance due. Liens will remain in force until all taxes, penalty interest and fees are paid in full.
Tax collector liens are subject to foreclosure or sale/assignment to a third party for collection.
Motor Vehicle Taxes
Per state statute, delinquent motor vehicle taxes are reported to the Department of Motor Vehicles, which will deny registration renewal on all vehicles in your name until all taxes, interest and penalties are paid in full. To obtain immediate clearance payment must be in cash, money order or bank check. There is a 10 day waiting period if paid by personal check.
Personal Property Taxes
Uniform Commercial Code (U.C.C.) liens are filed against all personal Property on which there are unpaid taxes. In addition, the Tax Office uses the services of state marshals and constables to serve and collect Alias Tax Warrants issued for personal property taxes.
Sewer Use and Assessments
Liens are enforced in the same manner as real estate taxes
54 Hill Street – First Floor
Shelton, CT 06484
PO Box 273
Shelton, CT 06484
(203) 924-1555 ext. 1501
Monday – Friday 8:00 A.M. – 5:30 P.M.
Lisa A. Theroux, CCMC Tax Collector